Customer Reviews For EU Parcel

Do not use this service completely ripoff

By Sunday Records on 01/14/22

1/14 : Did not receive refund on the shipping cost as stated below
The package was shipped on 11/16/2021 from USA to UK but was never delviered.
after over a month without any updates and they send me a message
"Hi Sunday Records,
Regret to say that unfortunately this has been declarer lost during transit, we have notice that the parcel was not insured hence its nor claimable or refundable.
Once we found your parcel we will sent it back to you without any additional chargers.
Kind regards,
Customer Service1
*** When I asked for refund of the postage and they said :
Hi Sunday Records,
Unfortunately the parcel was not insured hence its nor claimable or refundable.
Once found we will sent it back to you without any additional chargers.
Kind regards,
Customer Service1
*** Basically is not their fault they lost my package and I am responsible for it.
Don't use them, pay the extra, use UPS or DHL

By Paul on 01/10/22

This package still has not been delivered.

By liz on 01/10/22

Worst shipping service ever!
I send my shipment (one simple board) with 7-10 days shipping to Portugal on September 15th.
Not only did my customer never receive it, shipment never return to me eighter as of today January 10!
Just stay away from this carrier.

So convenient, saves money, paperwork facilitiated!

By Aislinn Quinn on 01/07/22

Using Parcel Monkey and the couriers they use is incredibly convenient, saves you money, and facilitates with ease all the paperwork you need to get the package through customs. You do have to plan way ahead of time when it comes to Europe (a package I mailed on Dec. 13 from the U.S. to Spain arrived Jan. 7), although I have had a package I mailed to the UK arrive in a week!
I highly recommend Parcel Monkey and its carriers!

By Cristina Fountaine on 01/06/22