Customer Reviews For EU Parcel
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feedback
By Kim Lois K Mitchell on 01/05/22
Extremely disappointed with service. Shipped from U.S. on December 12th as a Christmas package to Hamburg. It did not arrive in Hamburg until January 5th. Although the tracking claimed to have made a delivery attempt, we know this was falsified. No courier knocked or rang a bell. The courier also lied about the "delivery" time, posting it to tracking in advance of the actual time. After all that, now the intended recipients have to coordinate a trip to pick it up. AWFUL!
Agent replied on 01/05/22
Apologies for the inconvenience.
The parcel hold by destination post due to unsuccessful delivery attempt as they unable to reach receiver. We would suggest you to ask the receiver to collect the parcel at the address mentioned in the attached which we sent to you. -
By joeann robinson-tiffin on 12/29/21
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Best Service Ever
By Elvina Jeffers on 12/23/21
Excellent, on time - fast, arrived in perfect condition. This was the best service in all the shipments I've done through Parcel Monkey.
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By Mr Clark on 12/21/21
Fast shipping, delivered safe and sound. Recipient even commented on how good the service was! A+
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By Lindy Wineman on 12/20/21