Customer Reviews For EU Parcel
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By Alison Kenney on 11/23/21
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Missed the Window By A Long Shot
By G Lee on 11/15/21
Sent a package to the UK from the US and it was supposed to be 4 -14 days and it was a few days shy of a month. It was lost for awhile without much customer support who tells you to contact the unknown courier service. LOL. it eventually got there but PM doesn’t offer any credits for the upcharge in fast delivery you pick when it substantially misses the delivery window offered when you pick expedited shipping carriers. So next time, don’t use “EU Parcel Drop Off” and go with fed ex or DHL or the other options.
Agent replied on 11/15/21
Please be informed you that your parcels delivered today 15th Nov.
Kindly refer the tracking information, also it was delivered with in 14 business days. -
By Rich Phillips on 11/15/21
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Delivered, with additional charge
By Sky Shipley on 10/29/21
This shipment was delivered properly but an additional charge was imposed retroactively. I have submitted to ParcelMonkey a photo of the box on the scale and within the declared weight. Standing by now for a response to that.
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By Alison Kenney on 10/29/21