Customer Reviews For EU Parcel

By Verified Customer on 01/13/22

Instead of 14 business days it took 5 weeks to move.
Misleading information on tracking systems.

By Alison Kenney on 01/13/22

If I could give this zero stars, I would. I posted a package from Los Angeles to Ireland on December 4, with an outside delivery date of 12/24 promised. Item finally arrived in Dublin, whereupon I received a notice on 12/23 that I owed customs duties. I paid that day. As of January 13, the package still hasn't left Dublin. An Post sends out form responses to customer service inquiries and never follows up. Planning to request a refund of this service!

Do not use this service completely ripoff

By Sunday Records on 01/14/22

1/14 : Did not receive refund on the shipping cost as stated below
The package was shipped on 11/16/2021 from USA to UK but was never delviered.
after over a month without any updates and they send me a message
"Hi Sunday Records,
Regret to say that unfortunately this has been declarer lost during transit, we have notice that the parcel was not insured hence its nor claimable or refundable.
Once we found your parcel we will sent it back to you without any additional chargers.
Kind regards,
Customer Service1
*** When I asked for refund of the postage and they said :
Hi Sunday Records,
Unfortunately the parcel was not insured hence its nor claimable or refundable.
Once found we will sent it back to you without any additional chargers.
Kind regards,
Customer Service1
*** Basically is not their fault they lost my package and I am responsible for it.
Don't use them, pay the extra, use UPS or DHL

By Paul on 01/10/22

This package still has not been delivered.

By liz on 01/10/22

Worst shipping service ever!
I send my shipment (one simple board) with 7-10 days shipping to Portugal on September 15th.
Not only did my customer never receive it, shipment never return to me eighter as of today January 10!
Just stay away from this carrier.