Customer Reviews For EU Parcel
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Disappointed
By Johnatan Castaneda on 04/17/21
Delayed. Going on over a month now and no good update on delivery estimate. Very disappointed with this service.
Agent replied on 04/19/21
Regret for the inconvenience. It is delayed in process in destination due to uncertain volume. We keep tracking with delivery partner and update you further.
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RUN FAST! Worst shipping ever. FRAUDULENT COMPANY THAT LOSES ALL PACKAGES
By Trevor on 04/20/21
Terrible service. It’s now been 27 days since it was shipped and the receiver has still not gotten the parcel. And the customer support does absolutely NOTHING to help solve any problems.
THIS COMPANY IS A SCAM. THEY LOSE ALL PACKAGES. AND CLAIM THAT NO INSURANCE WAS TAKEN OUT. WILL BE TAKING THIS TO THE BBB. ABSOLUTELY DISGUSTING SERVICES!Agent replied on 04/14/21
Regret for the delay. The parcel is in Royal Mail and we have approached them to get the update. Keep you update once information received.
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not like last year
By jenny walker on 04/12/21
Sending packages from the USA to the UK.
I think this is a 'newer' process since Brexit because when i was sending items last year pre-brexit i feel like the tracking and overall speed of the shipping was A LOT better.
This time i had no idea my items had been picked up from the drop box until a week later when they were out of the country already.
Overall its still cheaper than the post office and even though i would say it takes a week more than my previous experience, i will still use this site to ship my goods. -
By Hat Oz on 04/12/21
Took a bit longer than expected, but overall the package got it's destination fine. It was a gift and in the past when I've sent gifts to my friends/family they get charged duty fees, this wasn't the case for this package.
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By Maria Khan on 04/08/21
The shipping time is pretty fast, BUT processing time at USA hub before dispatching takes an eternity and it's impossible to track!