Customer Reviews For DHL Express International
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Totally dissatisfied.
By Dorinda Hunsaker on 07/27/18
I was charged an additional $209.00 upon delivery of my package, which should not have happened. When I put in my package size and weight to get the cost of sending it, I put in more weight and size then it actually was to avoid any further fees. If anything, I should get a refund as it wasn’t as big as I said it would be. Instead, I was charged more. Also, though I have had packages delivered to my home from this company, they would not come to my town and pick up my package. I had to take it to a different town and make sure it was in a safe place with somebody there the whole day so it could be picked up. No estimate of the time it would be picked up was given, so I had to waste a whole day waiting. I would never use this service again. Totally unsatisfied.
Agent replied on 07/31/18
Hi Dorinda,
We are very sorry to hear this.
However, after verification in our system we did not find any additional charges applied to your shipment. Can you send us a notification about this ? so that we can investigate this.
DHL Express should come and collect your parcel if they approved your shipment.
HappyShipping
My Flying Box -
By Master Buys on 07/24/18
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By Enda Mac Nally on 07/19/18
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By Sebastian Holt on 07/13/18
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By Crystal Theriault on 07/09/18
Fast and accurate service!