Customer Reviews For International Priority Express Pickup
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What's going on with Parcel monkey?
By Jeffrey Stratton on 05/19/24
DHL was great. The slowness of parcel monkey was terrible. In the past they shipped directly from SFO to Auckland. This time it went by truck from nor cal to Chicago to Cincinnati where it sat for days at both
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By James Balaban on 05/07/24
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By Frederick Smith on 03/25/24
Excellent service delivered
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Maybe not the cheapest, but really easy and quick
By dgw on 03/25/24
As a customer based in the UK, I felt that the price was quite high getting a package from the USA to the UK. That said, although I could find advice online about services at around 50% of the one I ended up using, I could not turn that advice into something I could order (maybe finger trouble on my part, I don't know). So I ended up using DHL though Parcel Monkey. The instructions provided by Parcel Monkey were basically perfect. There was a slight problem that I could not specify the opening hours of the pick up point, but this turned out not to matter. Shipping progress was reported on the Parcel Monkey web site really clearly and in a timely way. The actual time the package took to get here was amazingly quick. I had no problems with customs (although I did have to pay an import duty). I would use this service again.
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By Thomas Osako on 02/05/24
DHL failed to enter company names entered upon parcel monkey order when creating label and AWB. The shipment was held in customs. No assistance provided by parcel monkey.
Agent replied on 02/05/24
Our sincere apologies for the inconveneince. We have not received notification from DHL for this issue. We will raise the issue and provide you the update.