Customer Reviews For International Drop Off
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By Karen on 12/11/18
I have never had a problem with any of my Parcel Monkey deliveries.
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By Luv2Travel on 12/11/18
Great service! I cannot believe how fast my package reached it's destination and for the best price!
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By Kevin Baer on 12/11/18
The delivery went pretty smoothly. It could simply be a quirk about customs in South Africa but the package did get held up there for a few extra days due to a request for information that I had already provided and had attached to the package. Otherwise the communication was good and the package was delivered safe and sound within the time frame that was required.
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By Deepak D on 12/11/18
Ground staff has no idea what documents are needed and they gave false date of 3rd Dec but parcel came on 5th and was stuck with customs, then once customs cleared package they gave 8 dec as delivery date but delivery guy kept lying that he is coming to my house and we are not at home to give him money. Later when i shouted at customer care today I got my parcel. Really bad service
Parcel Monkey replied on 12/17/18
Hello, Deepak.
We are sorry to hear you have been disappointed with the service provided. Please note as we are a marketplace for delivery agents we can only relay information from the courier. If you would like to discuss this further then please do hesitate to contact us.
Kind regards,
Jack -
By Junichi Nakagawa on 12/11/18