Customer Reviews For International Drop Off

International Drop Off

4.7 stars from 2801 reviews

5 stars		2402
4 stars		212
3 stars		54
2 stars		21
1 star		112

By India McQuoid on 09/23/20

was great
By Verified Customer on 09/23/20
Crooks

By Cyndi Belmont on 09/24/20

Nightmare with customs...dealing with the Italian Mafia (customs is a real issue). Took weeks before my package was delivered! Fedex was little or no help and staff was unprofessional and unhelpful. Had to pay extra in customs and storage fees....double what I paid to send the package and there were no changes in weight or size of box. Beware of the Mafia in Italy when sending packages. Parcel Monkey is almost impossible to get ahold of...what a joke!

Crooks

Original review: Posted 09/23/20

Nightmare with customs...dealing with the Italian Mafia (customs is a real issue). Took weeks before my package was delivered! Fedex was little or no help. Had to pay extra in customs and storage fees....double what I paid to send the package and there were no changes in weight or size of box. Beware of the Mafia in Italy when sending packages.

Parcel Monkey replied on 09/24/20

Hello Cyndi,
We are very sorry for the inconvenience caused to you.
Please note that all the services we offer are delivery duty unpaid which means it is the recipient's responsibility to pay any customs charges. Customs is a government agency and we do not have any jurisdiction over their process/action.
Regards,
Parcel Monkey Team
By Fatema Al Salmani on 09/23/20
By Jeff Pilbeam on 09/23/20

AWESOME FAST

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