Customer Reviews For International Priority Drop Off
-
International Priority Drop Off4.7 286506/15/21 Rikin Patel
By Rikin Patel on 06/15/21
-
International Priority Drop Off4.7 286502/25/21 Keith Dawkins
By Keith Dawkins on 02/25/21
-
International Priority Drop Off4.7 286502/21/21 Naina Devi
By Naina Devi on 02/21/21
-
International Priority Drop Off4.7 286502/18/21 Sergey Mezhericher
By Sergey Mezhericher on 02/18/21
-
International Priority Drop Off4.7 286102/14/21 Yunlong Xu
If you're shipping internationally forget it
By Yunlong Xu on 02/14/21
I'm leaving the same review for two orders which experience the exact same issues.
For my shipment from the U.S. to Germany. I did all the required import documentation but were wrongfully charged duties and processing fees. And it was simply impossible to reach the right party to dispute the charge. To make matters worse, when I was trying to resolve the issues, I was slapped with another bill which was a debt collection company for unpaid duties and process fees to the courier...
I think there are two issues:
1) Parcel Monkey's guideline on import duty info (especially for duty-free personal stuff) is highly in-adequate. You would've got much more detailed guidance from the courier if you were dealing with them directly, because they are the ones dealing with the custom in the end.
2) There is a whole chain of sub-contract when you go with Parcel Monkey, which makes getting anything resolved almost impossible.