Customer Reviews For International Priority Drop Off

Fraudulent company! Don't ever use them!

By Amoke on 12/15/19

LACK OF DUE DILIGENCE ON THE PART OF PARCEL MONKEY. THIS IS MY FIRST EVER SHIPMENT ACROSS CONTINENTS AND LIKE ANY NOVICE, I PROVIDED INFORMATION NEEDED BASED ON WHAT I DEEMED ACCEPTABLE. HOWEVER, NO REVIEWS WERE (OBVIOUSLY) DONE TO EVEN NOTIFY ME OF ANY POTENTIAL MISTAKES/ERRORS OR INCOMPLETE INFORMATION I MAY HAVE MADE. THIS EVENTUALLY LED TO MASSIVE TWO WEEK DELAY AND A SITUATION WHERE I WAS FORCEFULLY TOLD TO MAKE AND SIGN A DECLARATION ABOUT AN ITEM'S MANUFACTURING PROCESS I KNEW ABSOLUTELY NOTHING ABOUT; AND TO THINK THAT I PAID AN EXPEDITED FEE FOR ALL THIS MAKES EVERYTHING SEEM DECEPTIVE. PARCEL MONKEY CANNOT DENY THAT THEY HAVE A LONG TERM RELATIONSHIP WITH MOST IF NOT ALL THE COURIERS THEY USE AND HENCE WOULD HAVE BEEN ABLE TO REVIEW AND PROVIDE ASSISTANCE TO ENSURE I HAD A SEAMLESS PROCESS INSTEAD THEY WERE QUICK TO COLLECT FEES FOR A TERRIBLE SERVICE PROVIDED. WHERE IS THE CUSTOMER SERVICE IN THIS???? I HEREBY STILL DEMAND A REFUND OF THE PAYMENT I MADE!!!

By Laylee Mohtashemi on 12/11/19

By Laylee Mohtashemi on 12/11/19

By Laylee Mohtashemi on 12/11/19

Be Aware 2 weeks later, I got charged 20 dollars without any notice

By Ali Al Mearij on 12/11/19

PRICE DISPLAYED IS NOT ACCURATE YOU WILL BE CHARGED MORE AT A LATER TIME WITHOUT NOTICE
2 weeks after i made my initial payment, I got charged 20 dollars without any notice. I only caught because i get notified every time i a transaction on my card occur. I have been following up with them and they will not refund, If you absolutely want to use their services, you need to read the fine prints and see what they can charge for at a later time.