Customer Reviews For Light Packet

Light Packet

3.4 stars from 181 reviews

5 stars		86
4 stars		21
3 stars		8
2 stars		6
1 star		60

By Andrea on 06/26/25
DO NOT USE THIS SERVICe

By MAD SHIPPER on 06/11/25

Unbelieveably TERRIBLE. No phone number to call. They switched my label from Israel to IL (chicago IL) and no response to my messages. Going to contact the attorney general for this ripoff if they don't respond,
Update: they have not canceled the shipment. Will need to challenge the charge. The worst customer service EVER

DO NOT USE THIS SERVICe

Original review: Posted 06/11/25

Unbelieveably TERRIBLE. No phone number to call. They switched my label from Israel to IL (chicago IL) and no response to my messages. Going to contact the attorney general for this ripoff if they don't respond

Agent replied on 06/11/25

Kindly note your parcel was not dropped into UPS store using the label 1ZB37G900302409882. Please check from yourend.
Product arrived broken

By JSI on 06/05/25

Products with 5 Fragile Handle with Care labels attached delivered broken.
We had a really slow or none responses while we tried to track down the package throughout.

Agent replied on 06/05/25

Our sincere apologies for the broken item received. We have initiated investigiation and provide you the full details.
By Orlando Liang on 05/02/25
By Zhang HauPeng on 04/23/25

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