My package appears to be lost. Parcel Monkey shows that it was delivered but the customer said he did not receive it. I have sent several messages to Parcel Monkey but they did not respond.
Agent replied on 07/05/19
As per tracking this is delivered
Monday, 6/3/2019 Exported
4:44 PM CHINA, CN Item(s) delivered 6/26/2019 12:33 PM
04/14/19Verified CustomerLight Packet
By Verified Customer on 04/14/19
Parcel Monkey replied on 04/15/19
Thank you for your review.
Please feel free to contact our support team if you have further questions.
04/05/19Alan TellerLight Packet
By Alan Teller on 04/05/19
Excellent! Substantially less expensive than going through FedEx or DHL directly. Thank you!
04/17/19Alexander HabasLight Packet
By Alexander Habas on 04/17/19
Just curious why my package was not delivered properly and now I am having my item returned to sender? I have been dealing with this for two months now I’m not sure that this is the best service to use my package got lost easily and I was told by others and by other reviews that people have lost their packages a lot because they don’t communicate with the other mail in services because they are third-party service
02/01/19Krista HeritageLight Packet
DO. NOT. USE.
By Krista Heritage on 02/01/19
Do. Not. Use. Ever. Just consider whatever you’re sending lost before you send it and save yourself the time, money and aggravation.
Agent replied on 02/04/19
Unfortunately sometimes parcels get lost in transit and we do our very best to locate these parcels so that they can get delivered.
We are still working on finding your parcel and will let you know as soon as we hear something from our overseas partner