Customer Reviews For Light Packet
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Do not recommend Parcel Monkey.
By Jen Wilkins on 07/06/21
Parcel was never delivered, wasted my money and lost the item that was in the parcel. Was trying to post a parcel from the US to Mexico, and for some reason it was sent via the UK. Parcel Monkey claim the parcel was declared lost in the UK. I was never informed that the parcel was lost (until I chased it up many months later), nor offered any compensation for the failure to deliver the service I paid for. Do not recommend using Parcel Monkey.
Agent replied on 07/06/21
Please do apologies. We will look into this issue with high priority and advise you asap.
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By Jacob Stephens on 06/11/21
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Got it there, when no others could!
By SHARON DAY on 06/07/21
Got the package to my friend, who said no one EVER can get packages to her in the slightly remote location where she lives!
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By Katherine Paulson on 06/01/21
My package ended up in Illinois instead of Canada.
Agent replied on 06/01/21
Please be informed you that the parcel was delivered on 31st May to receiver in Canada. Here is the link of Canada post tracking details.
https://www.canadapost-postescanada.ca/track-reperage/en#/details/LX112896335JE -
Not Delivered
By Lucy on 05/13/21
The tracking took forever to show any movement. When it did finally show up, about 2 months after I sent the package, it said the package was delivered 2 weeks ago. But it was never delivered. It never turned up. I would not use this service to send to Italy again. They are very unreliable.
Agent replied on 05/12/21
Please note that our delivery partner has confirmed that the parcel was delivered to receiver Bec Reilly on 28th Apr.