Customer Reviews For Light Packet
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By Ignacio Patanian on 03/03/21
Horrible service. It was more than month since I shipped the package and is still in transit. S H I T of SERVICE. I WANT A REFUND
Agent replied on 03/03/21
The parcel departed from UK facility on 1st Mar and it is in transit to destination. It will soon deliver to customer.
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By Patricia Mccleary on 02/28/21
My Package has not arrived yet?????
Agent replied on 03/01/21
Please be informed you that the parcel delivered on 05 Feb 2021 , here is the tracking ref# LX104893540JE to track the information.
https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB -
By Rodolphe on 02/17/21
No support
Never respect the time for delivery
Lose the boxes and you never get the refund from the insurranceAgent replied on 02/17/21
Please note that the booking unsuccessful Delivery Attempt. As the carrier was not able to contact the receiver and it was returned to sender. Also noticed that the booking was a year old and we could note help/track further.
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By Rodolphe on 02/17/21
No support
Never respect the time for delivery
Lose the boxes and you never get the refund from the insurranceAgent replied on 02/17/21
Please note that the parcel unsuccessful delivery and it was in China post post as collect from 25th Oct 2020. Please ask receiver to contact local post along with EMS ref# LX101300772JE to collect.
Here is the China post link for more information.
https://www.chinapostaltracking.com/package-tracking/?trackingno=LX101300772JE
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A SCAM. DO NOT TRUST THIS SITE.
By Whitney on 02/11/21
Absolutely horrendous experience. I paid for two week shipping and it took almost two months to get there without a single word from anyone about any status updates or delays. Then, when it finally arrived, the carrier was supposedly not able to make contact to actually deliver the item so they said it was "shipped back to me." Its been over another two months and I've received nothing and heard nothing from the carrier or Parcel Monkey. Every time I ask about what is going on, I get a fake tracking number that doesn't work for a package that seems to no longer exist. Now I am out $35 for shipping and $100 for my dress and they've done absolutely nothing to rectify that. This is a total scam. DO NOT TRUST IT AT ALL.
Agent replied on 02/11/21
Please note that it is the valid tracking ref# LX104088093JE and you can able to track in both Jersey post website and Lithuania post tracking site.
We may know that the as per the status it was not clear the import customs, however if any duty/tax pay then receiver would have received notification from customs and we don't have control on them. hence it returned to sender.
Also noticed that it booking crossed 90 days, it is not possible to apply claim. So we have refunded you the shipping cost. If we received the parcel then we will send you without any cost.
https://old.post.lt/en/help/parcel-search
https://www.jerseypost.com/tools/track-trace