Customer Reviews For Light Packet
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BEWARE OF PARCEL MONKEY. DO NOT FALL FOR LOW PRICE - IT WILL COST YOU MORE!
By Eyal Yechieli on 02/11/21
DO NOT SHIP WITH PARCEL MONKEY! They lost my package. They do not want to pay me even though the parcel was INSURED!!! and they do not return my payment. The price is low - and they loose your package and do not pay insured item! Disgrace!!
Agent claim of "Personal goods" is FALSE. I did not declare it as such. They can include everything they want as "personal goods" This is a SCAM!!!!!!!!!!!!!!!Agent replied on 02/11/21
We have noticed that you have insured for personal items and it cannot be claimable as per insurance policy terms. We are in touch with delivery partner, if we found the bag then we will send back to you without any cost.
Please view the link. https://u-pic.com/faqs
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DONT BE FOOLED
By Verified Customer on 01/23/21
WORST SERVICE EVER!!!
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parcel lost, avoid this servic
By frustrated and sad shipper on 01/13/21
absolutely the worst shipping service and communication. This package was shipped in August 2020 and as of January 2021 it remains undelivered, neither recipient nor sender has received it. Trying to file a complain via messages with customer service is a joke, they just put me off citing covid delays or waiting for tracking info. I need to file a complaint for the lost parcel value of contents and cost of shipping paid but they do not have an avenue for this.
Agent replied on 01/14/21
Since the parcel Unsuccessful delivery attempt due to receiver was not able to contactable. We have approached delivery partner to know the parcel returned their facility. If they received then we will ask them to send it via express service to USA.
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By Novelle Kew on 12/29/20
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By Phoebe Mak on 12/09/20