Customer Reviews For Light Packet
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lost package
By steve porter on 12/10/18
lost track of package. thought it was still at parcel monkeys site. was returned to me?
Parcel Monkey replied on 01/28/19
Hi Steve,
Thanks for your feedback.
We are very sorry to hear about your package not being delivered as arranged.
An investigation was raised with the delivery carrier.
Once again please accept our apologies for any inconvenience caused.
Thank you
PM Team -
Super Monkey
By Irmgard Throneberry on 12/06/18
Everything went well without a hitch, will be using them again.
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By Zachary Maier on 11/27/18
Easy to use, but we're a week past the promised delivery window with no tracking update makes it kind of disappointing.
Parcel Monkey replied on 01/28/19
Hello,
Thanks for reviewing our services.
Kind regards
PM Team -
Do not use this service or parcel monkey in general!
By Ruby Garcia on 11/14/18
I sent a package the last week of september to Mexico for Oregon. The package was sent to London and it is still in there. I lost 50 dollars by now because it hasnt arrive and I dont think it will ever arrive. Do not use this service, I read a lot of bad reviews about this company and I thought that maybe I could be lucky, oh well, no!
Agent replied on 11/27/18
Hi Ruby
The parcel had a delivery attempt in Mexico and is waiting for your customer to pick it up from local post
Thanks -
By Roy Douceette on 11/13/18