Customer Reviews For Light Packet
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Cannot ship to some addresses because of overly strict form validation
By BG on 03/25/24
Cannot ship to some addresses because of overly strict form validation and because they don't know the difference between characters and bytes (for Chinese addresses). Use DHL instead, they are much better.
Agent replied on 03/25/24
Regret for the inconveneince. Please note that the parcel was delivered on 1st March within 14 business days.
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By Cao Minh Tran Nguyen on 02/19/24
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Good service
By YC on 02/01/24
Goods delivered as requested :)
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APPALLING SERVICE, ABSOLUTE RIP OFF COMPANY
By Suren Hiramaney on 12/18/23
Absolutely poor customer service, paid $33 for postage and couriers make a false claim that items are of medical nature. Even after submitting documents and Proof it's not they still refuse to send the parcel, now charges me extra to return to the sender
Ignored all facts about evidence sent to them
Very unhelpful. Seems to have many poor reviews like from other customers.Agent replied on 12/18/23
Please note we throughly checked and identified the parcel contain medical items, which restriced.
We already informed and shared the link.
https://www.parcelmonkey.com/restricted#medical-equipment -
do not take the chance
By Olivia on 11/19/23
awful did not make it to recipient. not worth the few bucks off do NOT use this if you want your item delivered
Agent replied on 11/19/23
Please note that the parcel is hold by destination cutoms using tracking ref# LX116213139JE and they sent notification to receiver and waiting for information from the receiver. Kindly request them to contact them.