Customer Reviews For Light Packet
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Slow but made it
By JOHN BURBIDGE on 11/22/21
Glad my package made it all the way to Perth, Australia, although it did take more than five weeks to get there from Anacortes, Washington.
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Slower than quoted, but package arrived in good shape.
By Ethan W. on 11/10/21
Took a little longer than initially stated, but package arrived in one piece!
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Added cost for no reason
By Martin Kidmose Kvist on 11/04/21
Additional charge of extra $11.81 - Your prices aren't to be trusted, when you can just add on extra costs all of the sudden.
You say my info is incorrect?
It's a small stuffed teddy bear. It does not weight more than 0.6 lbs and the box isn't bigger than 6'' 6'' 4''.
So please proof provide some valid proof for this extra cost.
Thank you.
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Still no update on the picture.
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Amazing how easy it is, to casually add extra charges, after the purchase..Agent replied on 10/26/21
We have requested to clear picture from Fedex and provide you asap.
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Bad experience
By Mohammed Alkhamees on 10/23/21
If there is an option to give zero star, I will choose it. Really bad experience and I will not trust this website again! I feel like they lost my shipment. It has been more than a month now and I have not received it. I contacted the customer service and they didn’t give me a clear answer.
Agent replied on 10/25/21
Apologies for inconvenience caused. The parcel was lost during transit and we are coordinating with Airlines to find the parcel.
We will keep you update once it is found. -
By Rebecca Smith on 10/06/21
This says 10-16 days and it is just now leaving the USA. Not the described length of time
Agent replied on 10/07/21
We apologies for all delay and inconvenience caused. We would like to thank you for highlighting this issue that we can do the needful.