Customer Reviews For Light Packet
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By Veronica on 09/02/20
Easy to use thank you
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By Keder M. on 07/23/20
Parcel from USA to Brasil shipped on 20th June 2020. Parcel was held up in processing in London UK, then for some inexplicable reason sent back to the New York USA being before sent back to London UK. As of today (23rd July), tracking was last updated on 13th July and states the parcel is in New York. Absolutely unacceptable service.
Parcel Monkey replied on 07/26/20
Thank you for rating our service,
We apologize for any inconvenience caused,
Please keep an eye on your PM account for updates,
Regards,
PM Team -
USA - London, UK - Canada?
By Mary Gasteiger on 07/20/20
Oh come on! USA to LONDON, UK to get to Canada?
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By James Sherry on 05/27/20
Of three or more packages sent to Paris, one did not arrive. The confirmation of arrival was from another package and another country, so even your verification process was flawed.
Parcel Monkey replied on 06/08/20
Thank you for rating our service,
We apologize for the inconvience caused,
Please keep an eye on your PM account.
Regards,
PM Team -
By S N on 05/19/20
This Shipment in not moving . It was supposed to be delivered already ,
Was shipped on 4/28 today is may 19 and it was not delivered.Agent replied on 05/20/20
Hi
There is a worldwide pandemic which is affecting delivery times - As per what is posted delivery times are delayed.
Please keep an eye on your tracking as it updates