Customer Reviews For Light Packet
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Terrible service from ParcelMonkey!
By norman kanjari on 03/02/25
Terrible service from ParcelMonkey! I have multiple parcels that have not been delivered after weeks, and there’s no update on their whereabouts. Customer service is useless—no response, no help. I do not recommend using them!
Agent replied on 03/02/25
Sorry for the inconveneince. We have already informed all of them under customs clearance process in China and they are waiting for documents to be presented by receiver for release the cargo. Please check.
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By Mary Powell on 02/12/25
Love you all
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By Sum Summers on 01/25/25
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Perfect!
By Pranav Patil on 01/23/25
Affordable, safe, delivered before the promised time. Perfect! Thank you!
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By Anshuman Singh on 01/20/25
Very significantly delayed, and no communication either to receiver or to sender (me) on why this was held up.
Agent replied on 01/20/25
Kindly note that the parcel was delivered on 14th Jan by France post office and the post office informed us the delay delivery reason as christmas & New Year backlog.
Sorry for the delay.