Customer Reviews For Light Packet

By Aini Organix on 01/03/19

There seems to be a lot of ambiguity as far as where your parcel is and when it will reach. It has been over 2 weeks and a package that was supposed to have arrived in 10-16 business days can not really even be accounted for. The furthest the tracking shows me is that it made it to Jersey but thats been about 13 days ago. I got a new tracking number saying its in the UK but that was a week ago and it hasnt moved since then. Its just weird. Customer service is telling me its now headed to its final destination in Canada but they cant tell me where it is or when it will reach or why the tracking doesnt reflect it. I wont be using this courier again.

lost package

By steve porter on 12/10/18

lost track of package. thought it was still at parcel monkeys site. was returned to me?

Super Monkey

By Irmgard Throneberry on 12/06/18

Everything went well without a hitch, will be using them again.

By Zachary Maier on 11/27/18

Easy to use, but we're a week past the promised delivery window with no tracking update makes it kind of disappointing.

Do not use this service or parcel monkey in general!

By Ruby Garcia on 11/14/18

I sent a package the last week of september to Mexico for Oregon. The package was sent to London and it is still in there. I lost 50 dollars by now because it hasnt arrive and I dont think it will ever arrive. Do not use this service, I read a lot of bad reviews about this company and I thought that maybe I could be lucky, oh well, no!