Customer Reviews For Light Packet
-
By M Choi on 10/03/24
It took 3 weeks like 1st class mail. But it costs 6 times $3.00 vs $ 18.00. Useless service,
Next time I would use 1st class mail. I dropped it off at ups 14th Sep, They not received it yet as of today Sep 3.Agent replied on 10/02/24
Please note that the parcel was received and processed on 18th Sep and delivered on 2nd Oct using tracking ref# LX121394408JE as agreed 16 buisiness days.
-
By oscar on 09/26/24
sent a package to australia, arrived on time, no issues
-
By Cliff Dunaway on 09/21/24
-
Super service
By Gus Garcia on 09/15/24
Love the service, I've never experiance this type of service before love it
-
Absolutely horrible service!
By Gabriela Reed on 10/28/24
Update: DO NOT USE THIS COMPANY!!!!
It is the WORST service ever! Customer service just strings you along when a package is lost. The insured amount you’ll never see. This is an untrustworthy company that has lost my business. It is unbelievable that a company can take your money, offer insurance but you’ll never actually get to claim the insurance.
My parcel was supposed to be delivered to an address in Germany. It is being returned as undeliverable due to bad address. The address used is the same used in previous shipments that were always successfully received. Not only is it being returned, it has also taken Far longer just to get to its destination than was quoted. I just wasted close to $30 to have my package returned. Sending a package to a middle man to have it re-labeled is not worth saving a few bucks. I don’t even know if my package will make it back to me.Agent replied on 09/05/24
Our sincere apologeis for the inconveneince caused you and your customer. We will look into this issue and provide you the update asap.