Customer Reviews For Standard
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By Khaled Barakeh on 02/03/21
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By Brian Smith on 01/29/21
great service and fast delivery
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By Eileen li on 01/27/21
unacceptable additional charge.
Agent replied on 01/28/21
Dear Eileen,
Please, kindly note that this charge is simply one handed to ourselves directly from the carrier to pass on to the sender, as it is the senders responsibility to ensure the measurements provided at the time of booking are as accurate as possible. Any goods that are mis-declared are subject to these charges as they are using additional space in the couriers network, which of course incurs extra fees. Best regards. -
By Eileen li on 01/25/21
Agent replied on 01/28/21
Dear Eileen, The charge is simply one handed to ourselves directly from the carrier to pass on to the sender, as it is the senders responsibility to ensure the measurements provided at the time of booking are as accurate as possible. Any goods that are mis-declared are subject to these charges as they are using additional space in the couriers network, which of course incurs extra fees. Best regards.
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DO NOT USE THIS SERVICE
By Sarah Haslett on 01/20/21
AWFUL
Agent replied on 01/20/21
Dear Sarah, We are very sorry to hear that. Please, let us know how we can improve our services. We are sorry for any inconvenience caused. Best regards.