All packages arrived in Europe in about a week or two and parcels were not damaged. I am content with this service and plan to use it in the future.
03/11/21KaterinaTrakPak Drop Off
By Katerina on 03/11/21
03/16/21Edgar FloresTrakPak Drop Off
4 out 5
By Edgar Flores on 03/16/21
It was great, arrived a little bit later than expected, but at the end what you expect when shipping overseas right?
I'll definitely be using it again.
Thumbs up for this one.
Worst shipping, please DON'T USE IT
Original review: Posted 03/09/21
Service is the worst. Took a whole month and a few days to get there. When service said it'll be there in less than 2 weeks.
Unbelievable, it has been by far the worst experience shipping with Parcel Monkey and this 3rd party service they hired to do the delivery.
Agent replied on 03/10/21
Please note that we have checked your booking and identified it was shipped on 17th Aug 2020 and it was delivered on 27th Aug 202 as before agreed business delivery 14 days.
We are sorry for the inconvenience if you faced any challenge with our service.
03/04/21OxontikiTrakPak Drop Off
By Oxontiki on 03/04/21
The estimated delivery time was way off. It took much longer for the parcels to arrive than advertised. Of three parcels sent with you to arrive before Christmas, none of them arrived before Christmas. See ref: PMS5ZEKS.
Original review: Posted 03/03/21
The estimated delivery time was way off. It took much longer for the parcels to arrive than advertised.
Agent replied on 03/03/21
The parcel delivered before agreed time. Here is the tracking ref# GLO6450US37763135301 to track in the link.