Customer Reviews For TrakPak Drop Off

4 out 5

By Edgar Flores on 03/16/21

It was great, arrived a little bit later than expected, but at the end what you expect when shipping overseas right?
I'll definitely be using it again.
Thumbs up for this one.

By Oxontiki on 03/04/21

The estimated delivery time was way off. It took much longer for the parcels to arrive than advertised. Of three parcels sent with you to arrive before Christmas, none of them arrived before Christmas. See ref: PMS5ZEKS.

Please Avoid

By James Brown on 04/11/21

Terrible service, have asked Parcel Monkey for an update on this and another shipment that were sent within days of each other, they do not respond to my requests for info. Parcel was supposed to be delivered in 14 days max (collected before Christmas), no idea where the parcel is and we are now in March. Was given the reason of bad weather, the UK leaving the EU amongst others, none of which are valid for such a delay.
Terrible experience. Avoid.
Update. Parcel Monkey have contacted me today 4 months after the parcels were shipped to say they are lost, they are also claiming the packages were not covered by insurance, even though both methods of shipments I selected included some minimal cover. I wholeheartedly recommend to avoid this company, they are clearly not up to the standard needed o provide this kind of service.

Delivery arrived safely

By Isis T on 02/26/21

Good service and competitive prices. All of my packages have arrived safe.

Would give negative 5 stars if I could

By Gabriella B. on 02/26/21

WORST CUSTOMER SERVICE, PAID $50 FOR 4-14 DAY SHIP, IT'S BEEN ALMOST 3 MONTHS AND IT'S STILL ON HOLD, NO REFUND, I AM FURIOUS. ABSOLUTELY NEVER USING THIS HORRID SERVICE EVER AGAIN, BEWARE POTENTIAL CUSTOMERS!!!