Customer Reviews For TrakPak Drop Off
-
Reliable service
By Jose Pires on 02/18/21
Package delivered a week later than expected. But with Covid around the world still pleased that they delivered the package only one week late.
-
Parcel service works while being cheaper
By Mai Ly Tran on 02/17/21
Works well. Times vary depending on the current mailing conditions. Parcels from the US to Germany take 3-4 weeks from drop off till arrival. *But I guess this is due to the mailing by ship and not the parcel service.
-
Took it's time
By TV on 02/17/21
The parcel did not arrive until after Christmas. I sent the parcel on November 25. It took almost 5 weeks to arrive.
-
Disappointed
By Jitka D. on 02/17/21
The package was shipped on December 16th through drop off at local FEDEX to Czech Republic and 2 months later it is still missing. It's difficult not to have tracking info available - next time I will use UPS or DHL as they keep their tracking up to date since they seem to work on their own without an international partner. Received an update from Parcel Monkey 1 month ago that the package is held in UK due to Brexit issues but in the meantime other shipments sent through USPS made it to Czech Republic. At this point I think my package is lost and am not sure how to proceed with refund.
Agent replied on 02/18/21
Please accept our apology for these delays and thank you for your continued patience. Our delivery partner now moving parcels right now and in the meantime we have refunded you the shipping cost.
-
By SURENDRA VERMA on 02/17/21
We have used your services to ship gift boxes to grandchildren to Ireland. We are very happy with the service. Our packages were delivered within very reasonable time and costs are affordable. Great tracking and customer service response to my inquiries was very prompt[t. Getting ready to ship more gift boxes.