Customer Reviews For Worldwide Expedited
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By S on 06/08/24
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By RP sing on 05/31/24
No starts update of our shipment after a day of drop off at UPS store
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Poor service
By Michelle Frey on 05/31/24
I paid for expedited service and my package has been sitting in a warehouse for 9 days! Very disappointed.
Parcel Monkey replied on 06/04/24
Dear Michael,
Thank you for bringing this to our attention, and we sincerely apologize for any disappointment and inconvenience you've experienced with your recent delivery.
Upon further investigation, we have found that your parcel is currently being handled by Customs and is pending clearance or resolution. It's important to note that carriers have limited control over Customs processes, and unfortunately, this can lead to delays in delivery.
To expedite the process and obtain more information about the status of your parcel, we recommend that you reach out directly to your local Customs agency in the UK. They will be able to provide you with the most accurate updates regarding the clearance process.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding as we work to resolve this issue.
Best regards,
The Parcel Monkey Team -
By Shari Siegel on 05/30/24
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By Shari Siegel on 05/30/24