Customer Reviews For Worldwide Expedited
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By Brian Dowling on 05/28/24
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By Bryan Kentner, DPM on 05/28/24
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By John M. on 05/26/24
The service was efficient and delivery was made on time!
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Attention All Shippers: Be Cautious of UPS (China)'s Customs Handling for Used Items
By Senders on 05/26/24
It's important to understand UPS (China)'s customs handling policies when shipping used items to China (PRC). UPS China assesses customs duties based on the price of new items.
Even when providing documentation such as item purchase receipts, payment transfer records, bank statements, and other documentation requested by UPS China to confirm that the market value of the used items is zero, it may still be ineffective.
In such instances, it's advisable to file a complaint with the State Attorney General's Office. Demand that UPS retail stores clarify their responsibilities to shippers before accepting packages, enabling senders to make informed decisions about shipping.
Staying informed and advocating for fair and transparent shipping practices is crucial to avoid unnecessary costs and frustrations when shipping to China with UPS.Parcel Monkey replied on 06/04/24
Dear Customer,
Thank you for sharing your experience with us. We value all feedback from our customers and take your concerns seriously.
We are committed to ensuring the best possible service for all our customers and will take your comments into consideration as we strive to improve our processes.
If you have any further questions or concerns, please feel free to reach out to us. We're here to help.
Best regards,
The Parcel Monkey Team -
By BETH STEPHENS on 05/23/24