Customer Reviews For Worldwide Expedited
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By Krystal Nguyen on 06/11/24
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By Greg on 06/11/24
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Canceled my shipments to AU
By Lisa on 06/10/24
Canceled my shipments did not produce a label 3 times.... international... not good business... offered no discounts or compensation for your time or cancellation... only apologies..
Parcel Monkey replied on 06/11/24
Dear Lisa,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you encountered during your recent booking experience.
Upon investigation with the agent responsible for your booking, we discovered that a technical error occurred, preventing the label generation. Unfortunately, despite our efforts, this issue could not be rectified, leading to the cancellation and refund of your order. We understand the frustration this situation may have caused and sincerely regret any inconvenience it has brought you.
To express our apologies for the inconvenience you've faced, we've applied a promo code to be used on your next checkout.
Once again, we apologize for the inconvenience and appreciate your understanding. Should you have any further concerns or questions, please don't hesitate to reach out to us.
Best regards,
The Parcel Monkey Team -
By Sw on 06/10/24
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By Jen Deslauriers on 06/10/24