Customer Reviews For EMS Parcel Post
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By Sherry L Helms on 10/21/21
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By Anh Nguyen on 10/20/21
Agent replied on 10/25/21
The parcel delivered to customer on 20th Sep & receiver also confirmed.
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Bad Business & Bad customer service.
By A Issa on 10/18/21
It's been over a month by now and the shipment never got delivered.
Customer support is useless, they just give you the run around with no help.
I will start a claim from my bank and claim the insurance as well.
Details:
This shipment was sent on 09/03/21.
Your service level agreement says up to 15 days.
It is 10/18/2021 which is more than double the time you promised.
Second:
Our partner is in China. They are getting all the shipments from other carriers including EMS, except the one we sent through you.Agent replied on 10/18/21
Due to restriction in China there is less pace & less airlines are operating now. The parcel reached UK and waiting to connect destination. We will follow up and update you as well.
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By Yuanhao Lu on 10/15/21
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By Janice Jane Mangoba on 10/11/21
Agent replied on 10/15/21
Please be informed you that the parcel delivered on 1st Feb within agreed business day.
Kindly let us know if you have any issue.