Customer Reviews For EMS Parcel Post
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EMS Parcel Post3.7 480504/02/24 LANA VALERIE TIPPINS
Great service
By LANA VALERIE TIPPINS on 04/02/24
Great service and tracking
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EMS Parcel Post3.7 480504/02/24 Barry Marie
Great experience USA to Australia
By Barry Marie on 04/02/24
Process for quote and booking was simple and easy to arrange. Delivery time was as stated, and excellent parcel tracking was provided throughout. Most importantly, the cost was significantly less than other options I tested.
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EMS Parcel Post3.7 480503/28/24 Apostolos Voudouris
By Apostolos Voudouris on 03/28/24
The package was received in timely fashion and very satisfied with this service
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EMS Parcel Post3.7 480103/28/24 NM
Late delivery and extra fees over £150
By NM on 03/28/24
It took 5 weeks to receive 2 packages from the US to the UK and 2 months for another package. On the website it said it would take 14 days at the most to recieve my packages (3 that were 16x16x16) THIS WAS NOT CORRECT ADVERTISING. The packages went by parcel force and for my last package, which was damaged and "lost" they would not speak to me directly for information. I had multiple communications with Parcel Monkey, and your company did respond but sometimes it took up to 3 days for a response. Not only was there poor communication with Parcel Force, but I was charges over £150 in custom fees when 80% of the items were my personal closthing that was used. I have been shipping with your company since 2018 and have never been charged custom fees - I could have had these sent in my suitcase by airlines and would have cost me $90. I was not happy and will not be using your company again
Agent replied on 03/28/24
Our sincere apologies for the inconveneince caused you. As we checked and confirm you that all your parcels were delivered in UK. We will work for further your issues and provide you the solution.
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EMS Parcel Post3.7 480503/27/24 Florida customer
Great for shipping personal effects quickly
By Florida customer on 03/27/24
Really good service. Wholly recommended. Regular first choice from now on.
Easy drop off to many locations.