Customer Reviews For EMS Parcel Post
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By Reagan Williams on 11/06/24
The site said it would take 7-10 business days, it took 17 days (almost 3 weeks) for it to arrive. This is what happens I guess when you rely on the cheapest option.
Agent replied on 11/06/24
Kindly note that the parcel was reached our warehouse on 24th Oct and delivered to receiver in AU on 6th Nov. It was delivered with in 7-10 business days.
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President
By Harry Nichols on 11/04/24
My package arrive safely as advertized. There was an very small unexpected addition charge which was inccured, but given the excellent service and the understanding that to get the package to its remote location necessitates third party vendors, we axcepted the additional charge.
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By Vishrut Singh on 11/04/24
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By Xoi Muoi Mai on 11/01/24
need to send a herbs tea to Australia which not able to get down there!, very satisfied with this option cheap good service, and is generally fast it took 17 day to get delivery, a little inconvenience with tracking in the beginning of sending phare is slow. it will not be the first time to use the service, it will be many more to come
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By Emmilee on 10/31/24
My package was lost 5 months ago. I paid for insurance for the price of the items shipped but parcel monkey customer service kept avoiding my questions and promising a refund which never occurred. I asked for a phone number in order to talk directly with a representative and was not provided with one. Just empty promises that they would find a phone number for me. I have been in contact with them through chat for 5 months without a refund.
Agent replied on 10/31/24
Our apologies for the inconveneince. We will investigate the issue and provide you the claim asap.