Customer Reviews For EMS Parcel Post
-
EMS Parcel Post3.7 480103/13/24 CL
Such a disappointment
By CL on 03/13/24
DON'T ever use this service, scammer and fraud. There is no direct phone number to call. What kind of company doesn't have phone number? Customer service sucks, it takes a week for them to reply. They said they will update you, but never do.
My parcel is being shipped back to the sender after 7 weeks. I followed all their instructions, added custom documents. According to the tracking, the parcel is shipped out of Chicago, went to Qatar, then back to Chicago, never arrived to the actual recipient's country. They also charged me extra $10, claiming it is heavier or bigger than what I claimed (granted: I weighted and measured everything).Agent replied on 03/13/24
Our sincere apologies for the issue. We've reached out to the carrier to investigate further; we will update you as soon as we hear from them.
-
EMS Parcel Post3.7 480303/08/24 R Santhappan
Docs
By R Santhappan on 03/08/24
Good
-
EMS Parcel Post3.7 480503/07/24 George S
Ease of Use Suggestion
By George S on 03/07/24
you should allow the changing of package size and lbs on quote page with refresh ability
-
EMS Parcel Post3.7 480103/02/24 Vijay S Iyer
No updates or proper tracking of shipment
By Vijay S Iyer on 03/02/24
It's been 21 days and it has not reached the destination. And there is no update on my package for the last 10 days. Absolute incompetent service. Was a small light packet and can't even get that across!!!
Agent replied on 03/04/24
Our sincere apologies for the inconvenience. Kindly note that the parcel reached destiantion on 2nd Feb. Now we will check with destiantion and provide you the update asap.
We had an uplift issue by Airlines, which caused the delay in service. -
EMS Parcel Post3.7 480502/28/24 Kristen Armitage
By Kristen Armitage on 02/28/24