Customer Reviews For EMS Parcel Post

By Justin Daniel Burgess on 09/14/21

By Jack on 09/13/21

I shipped a package from USA to Taiwan using EMS with a rate for shipping time between 6 to 16 days. It was delivered to the destination within that period. I could track the whereabout of this package in the shipping rout. I am satisfied with EMS and Pacel Monky's service.

Very Slow Service

By KR on 09/09/21

According to the information found on this site it would take 7 to 16 days to get to the destination. It took 2 days to reach the hub as expected through Ground FedEX. 2 days for Australia Post to deliver. 6 days the package was in the customs, where one doesn't have any control over. The package was at the hub in the US for 15 days. Therefore it took nearly one month to ship a package from Dallas to Melbourne. I wish I had sent it through Priority mail of US postal as the package would have reached on time.
However, I would like to give credits to the responses from Customer Service to the queries. The responses gave comfort to know that the package was not lost.

By Scifi on 09/07/21

Packages always take interesting routes but make it to the destination in 16 days or so. Not bad considering the other option is by sea which takes 3 months.

Greats service but a little slow

By Gio Ball on 08/25/21

Very good service albeit slower than I had hoped for or expected. Took almost 4 weeks for parcel to deliver from LA (USA) to Melbourne (Australia). Updates were very general and spaced out time wise but never the less, parcel arrived intact.
Once arrived in Australia, received regular updates from Australia Post which was awesome. If updates were more detailed rather than general & faster delivery time, then would have given 5 bananas.
Will definitely use again as I saved close to USD35 (AUD48) which is a considerable saving compared to their competitors like Fedex, UPS or even US Postal service.