Customer Reviews For EMS Parcel Post
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Slow and steady
By Shawn H. on 05/14/21
To save $10 from USPS, I went with Parcel Monkey who used EMS. It took 42 days for a small padded envelop to get to Amsterdam, The Netherlands (Shipped April 2, 2021 and delivered today, May 14, 2021).
The tracking process and accuracy is also limited.
Not bad service, just slow. -
By Wilfred on 05/14/21
They will take your package and just lose it. A very careless company
Agent replied on 05/14/21
Regret for the inconvenience caused. We are checking with issue with delivery partner and provide you update asap.
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By Charles K Szoke on 05/14/21
Reasonable priced, reliable
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LOST after 45 days, with no tracking information
By AJ on 05/14/21
We shipped this package from the USA to Australia and EMS said 12-16 business days. 45 days later, and it never got delivered. After multiple attempts to get updates, customer service was never able to provide a tracking number to trace it. They finally confirmed that the package is lost and my customer is very upset. As a small business owner, I would NOT recommend this service. Next time go with UPS or FEDEX or DHL.
Agent replied on 05/14/21
Apologies for the inconvenience caused. Our relevant team looking the issue and get back to you with the update.
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By Pavel Klesal on 05/14/21
worst service ever
Agent replied on 05/14/21
Please note that the parcel delivered on 5th May.
We regret if any inconvenience caused.