Customer Reviews For EMS Parcel Post
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By Mia Randall on 03/14/19
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Super slow.........................
By Alan on 02/18/19
Super slow.........................
Parcel Monkey replied on 03/13/19
Hello,
Thank you for your review.
We have contacted the couriers directly and requested an immediate investigation into the shipment.
Kind Regards
PM Team -
By Toshiki Nakamura on 11/30/18
It took TOO LONG to be delivered
Parcel Monkey replied on 01/28/19
Hello,
Thanks for reviewing our service.
Kind Regards
PM Team -
Lack of tracking and package arrival notification
By William Boutin on 11/05/18
The package arrived in the time frame, but Parcel Monkey tracking stopped tracking it and the tracking given by the shipper did not register the package until after the package arrived. The package arrived and was available for pickup for 4 days but nobody notified me about it. They simply deposited to a drop box location which requires a code to open. Thankfully I called the local post office and was able to retrieve the package. If one more day would have passed the package would have been returned. Not a great experience. Anyway, the price was good and the package arrived in good shape. Just wish the tracking was better.
Parcel Monkey replied on 01/28/19
Hello,
Thanks for reviewing our service.
Kind regards
PM Team -
By Josh G. on 10/24/18
If i could give a ZERO for this service, I would.
I have used several shipping methods from several different companies and this is the worse i have seen yet. Shipping updates are very late and are not updated very often and the packages are sent VERY LATE. I sent my package out on the 3rd of Oct and it was still not delivered at the 24th of Oct. It said it would be there in 4 to 14 business days and today it is the 15th "business" day right now; not the actual time I shipped the item. I talked to a Representative for an accurate status of my shipment and they said it "should" arrive either this Friday or this coming Monday. This puts the day count at 17 or 18 "business" days, which is several days past the actual time it should take. I am not satisfied at all with this shipping method and I will not be using this service in the future. I DO NOT RECOMMEND THIS SHIPPING METHOD.Parcel Monkey replied on 01/28/19
Hello,
Thanks for reviewing our service.
Kind regards
PM Team