Home Depot Returns Policy

Most new, unopened merchandise sold by The Home Depot can be returned within 90 days of purchase. Extended return windows apply for customers using specific payment methods: The Home Depot Consumer Credit Card, Commercial Revolving Charge, or Commercial Account allow 365 days from purchase for full refunds. All returns require valid proof of purchase and are refunded via the original payment method.

30-Day Return Items (Exceptions)

• Furniture

• Mattresses

• Area Rugs

• Generators (other than Whole House and Stationary Generators)

• Gas Powered Equipment and Tractors

• Consumer Electronics (Televisions & Computers)

How to Return Your Items to The Home Depot

The Home Depot offers free returns for both online and in-store purchases. Customers can return items at any Home Depot location with instant refunds or exchanges. Required documentation includes a copy of receipt or shipping confirmation email, the credit card used for purchase, and a copy of ID.

For mail returns, eligible items receive free return shipping. Account holders access 'Return Items' to generate a pre-printed UPS shipping label. Drop off at any approved UPS store with proof of purchase for tracking. Customers remain responsible for safe packaging during return shipment.

You can send items back to a retailer using a courier service booked through the Parcel Monkey shipping calculator.