It’s disappointing to have to return something that you’ve purchased online, so the last thing you want is to pay more than necessary on return shipping costs.
If you need to return an item to Wayfair make sure you check your Wayfair returns policy before shipping back to the retailer. Return shipping costs are generally not included in refunds on returned goods, so you may find you can get a more competitive shipping quote for your Wayfair returns, by using Parcel Monkey's free shipping calculator.
The Wayfair returns policy states that if you are unhappy with the item you have purchased, you can return it to them for a refund within 30 days of delivery, in the original condition and packaging.
A few items can’t be returned, including clearance items, gift cards, personalized items, items marked ‘Non-Returnable’ on the sale page and items purchased as part of a bundle at a discounted rate, e.g. “5 for $25” (unless the entire bundle is returned).
If you’d like a refund from Wayfair, you can choose between two refund options (minus return shipping costs):
For full instructions follow the Wayfair online returns process.
Your Wayfair returns cost will vary depending on the location of the return, but if you're not happy with your return shipping quote you can get comparison quotes from multiple shipping companies using the Parcel Monkey shipping calculator.
When it comes to shipping furniture and other heavy items, our Ground Shipping rates are some of the cheapest available. The Parcel Monkey Ground Pick Up service is ideal for shipping large boxes and heavy packages (up to 70lbs). All you need to do is book online, print and attach your shipping label and a FedEx courier will collect your item from your home or work address. All our courier services come with online tracking and protection cover.
Items returned to Wayfair, must be in the original packaging where possible. To ensure your item reaches Wayfair in perfect condition, please see our advice on how to package your parcel.
If you’d like your item collected from your home or office, you can compare courier prices and book discounted collection and delivery services using Parcel Monkey.
We work with established shipping companies, such as FedEx, UPS and USPS, so you can ship your package with confidence. What’s more, our prices are discounted due to the volume of packages we ship with these courier giants, so we pass the savings on to you!