When will my label be available?

Shipping labels will appear on your account a few minutes after placing an order, but please allow up to 20 minutes before contacting support, as the label often awaits address verification from the shipping company. If the label doesn't appear or you receive an error message, contact the support team for assistance.

Labels must be securely attached to boxes to prevent detachment during transit, ensuring couriers can view all shipping details. On some services, labels may show a US sorting facility address where courier partners add international labels (such as DHL eCommerce). Other services may include two barcodes on a single label - both must be scannable by couriers. When multiple labels are provided, instructions indicate which to attach and which is for your records.

For drop-off services, print and attach labels before dropping off your package.

International shipments may require attaching customs documents to the package exterior.