Shipping to the USA

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Importing and exporting to the USA

If you’re based in the US and need to import goods into the USA or you’re looking for cheap US courier services to export to the USA, then Parcel Monkey can help.

No matter where in the world you’re shipping from, our price comparison service will help you find the cheapest way to send parcels to the USA and reduce your shipping costs with our discounted rates with reputable carriers like DHL and UPS.

Not importing or exporting? Find out about our US domestic shipping services for shipping packages within the US.

US imports

If you’re importing into the United States, that doesn’t mean you’re shipping a whole container full of goods to the US. Most of our US import customers are individuals importing items they have brought online or small businesses importing goods which are suitable to travel via a regular courier service. 

Finding a courier to import to the US is easy with Parcel Monkey. All you need to do is enter the destination you’re shipping from into our shipping calculator and tell us the weight and dimensions of your package. In seconds we’ll show you all our discounted courier services for shipping to the USA.

Once your goods arrive in the US, Parcel Monkey can even help you find cost-effective US domestic package delivery services, so you can ship within the US at an affordable rate.  

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Export to USA

If you’d like to book a courier to the USA from any international destination, our shipping calculator will help you find the best price.

Simply enter the location you’re shipping from and the weight and dimensions of your package to get an instant quote. Our comparison service will show you prices from multiple US couriers so you can compare prices and delivery times then book the service that best suits your needs.  

Sending a parcel to the USA has never been easier.  

Book a Courier to USA

US courier services

When you ship to the USA with Parcel Monkey, the couriers which are available to book will vary depending on where you’re shipping from, but here is an example of some of the US parcel services available to book via our shipping calculator:  

  • UPS Express Saver – Ship to the US in 2-5 business days.
  • DHL Express International – Send a parcel to the USA from almost anywhere in the world in 1-6 business days.
  • Parcel Monkey International Pick Up – This is our own-brand courier service that uses the expertise of reputable US courier companies to transport your goods to the US as cost-effectively as possible. Shipping times to the US from most major destinations, including India and Australia are 2-5 business days. For a faster transit time choose Parcel Monkey International Priority.

    Before you ship to the USA with Parcel Monkey, please check our prohibited and restricted items list.

Shipping to the USA with Parcel Monkey

Shipping labels

When you book a courier to the USA with Parcel Monkey, you’ll be provided with a shipping label to print and attach to your package. If you’re importing to the US, you can email this label to the person sending your goods.  Learn more about how to print and attach shipping labels.  

Can I book protection cover?

Yes, you can. If you’re shipping a high-value item, you may want to include protection cover and this can be added during the booking process.  

When will the courier collect my parcel?

Courier collection times vary depending on the service you choose, but generally, courier collections are made Monday-Friday up to 5.30 pm.  

Can I drop off my package?

We do offer parcel drop-off services in selected destinations and these will be highlighted in your quote results if available.

Can I track my parcel?

Yes, you can. All our courier services to the USA include online tracking so you can track your parcel from collection through to delivery. Enter your PM shipment number into the Parcel Monkey tracking tool to follow your parcel.

Customs Information

If you’re sending a parcel to the US from overseas, you will be required to provide a customs declaration form detailing the contents of your package and the value. However, this will be taken care of during the booking process. We’ll ask you the relevant questions and provide you with a completed customs form to print and attach to your package. It is your responsibility to ensure the information you provide on this form is accurate.

Find out how to print your customs form and ensure your package clears customs without unnecessary delays by following our customs advice.

Prohibited items

Whether you’re sending a parcel to a friend in the USA or shipping for business purposes, it’s important to be aware of items which are prohibited or restricted from import to the US.  Prohibited items are things which are forbidden from import to the USA by law. This includes, but is not limited to, any kind of illegal substance, dangerous toys, dog or cat fur and soil. Restricted items are those which may require additional permits or licences, this includes alcohol and some types of fruit and vegetables.

For detailed information on items prohibited and restricted from import to the US, please check the US Customs and Border Protection website.

View our full list of prohibited goods

Frequently Asked Questions

  • Do you offer door to door delivery?

    The Parcel Monkey marketplace uses a shipping calculator to find the best prices for shipping your items door to door via a range of different couriers. 

    With full tracking on almost all of our delivery services, you can follow your package from the moment it leaves you until it arrives with the recipient. We always advise providing the contact number of the recipient so that if needed, the courier can contact them to resolve any issues with the delivery.

    Some of our courier services are delivered to a local Post Office, where the recipient will need to collect the package from such as with DHL eCommerce to some remote areas so it is essential to provide a working contact number. Items shipped with Parcel Monkey are also done so DDU, so it might be that Customs need to collect payment from the recipient before delivery. We offer Customs Advice to help with the completion of any Customs Documents. 

    If you want to know more about what a courier is and how to choose the best service for your package, we can help. 

    Still need help?
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  • Can I add protection cover to my order?

    When you place an order via the Parcel Monkey marketplace, during the booking process you can add protection cover to your item. As long as your item is not prohibited, has been packaged properly and you follow our Claims Procedure, you will be protected should your item be lost or damaged. 

    Some of our services offer no protection cover, but others do and some even offer free cover up to a certain value. You can view this information when you get a price via our shipping calculator. 

    Please ensure that the item is not on the prohibited items list as this will make it void.

    It is also vital to remember your package is going to be sent with global carriers, likely to be handled in various customs and airport departments so be sure to package the item correctly so it is well protected and cannot move around in the box. 

    Still need help?
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  • How long will it take for my package to be delivered?

    Before you choose how to send your package, consider how quickly you need it to arrive. Transit times depend on two key factors- the shipping destination and the courier service you choose from the Parcel Monkey marketplace. 

    When choosing a courier from our marketplace, we will display an estimated delivery time, provided by the couriers themselves as they handle the goods.

    You can see how long it will take to arrive with the receiver and we advise that you share this tracking with the recipient so they can see when it is set to arrive. Always provide the recipient contact number when you book in case the delivery courier needs to contact them. 

    You can choose slower economy services such as DHL eCommerce if looking to save on the cost, or you can choose a speedy Express service that gets the package delivered more quickly like our 2-5 day International Drop Off service provided by FedEx, also available as a Pickup. 

    Still need help?
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