If you are new to shipping packages internationally, then completing Customs Documents can appear to be a complex issue. However, Parcel Monkey make this process nice and easy as we collect up all the relevant information about the packages in the booking process.
We offer a full guide on how to complete the documents but the key bits of information you need to know are -
Be descriptive of all items inside the package. Don’t just write clothes, provide an overview of each individual item in the box such as the color of it and how many of the item there is eg. 1 x red t-shirt, 2 x pairs of blue socks.
Provide an accurate value for each item. Customs will check and if you have undervalued an item to try and avoid fees, they will still charge the correct amount and potentially extra handling fees for mis-declared items
Print out and attach the Customs Documents to the outside of the package in a clear plastic wallet or envelope. Don't have one of these? Use a normal envelope and mark it is as 'Customs Documents' and fasten to the outside of the box.
Even if you list the item as a gift, this does not necessarily mean you will avoid any customs duty. The Customs Officers in the recipient destination will still look at the value of the goods, what the actual contents of the parcel are plus check over all the other factors that can initiate customs charges.
In the booking process, you should ensure that all contact information is accurate so that Customs can contact the recipient to collect any duties owed. All Parcel Monkey shipments are shipped DDU, so it is the responsibility of the recipient to pay any duty.