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How do I track my parcel delivery?

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You can track packages using Parcel Monkey's 'Track My Parcel' tool on the homepage. The tracking number can be located from My Account > Orders and begins with PMS*****.

The tracking number is shareable with recipients, allowing them to monitor delivery progress. Simply enter the number into the tracking tool to view complete consignment details.

Alternative tracking methods include:

  • Using the shipping label number

  • Tracking directly with the courier listed on your shipping label

All of the Parcel Monkey courier services are tracked, and the platform supports tracking across its complete service portfolio.

Related FAQ topics

  • Do you offer door to door delivery?

  • How long will it take for my package to be delivered?

  • My package is lost - what should I do now?

  • What should I do if my package is late?

  • What happens if my item arrives damaged?

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Talk to the Parcel Monkey team about orders, customs or other general enquiries.

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